I was at a friend's home while Smitty's was on a service call. The technician was so straightforward, friendly and professional that I called them the next time we needed help with our AC unit. We then switched to Smitty's, set up a maintenance contract and have been with them ever since. For fourteen years they've been quick to help, great with communication, upfront and competitive with pricing, and always down-to-earth and professional. Just this week we came home from vacation to a toasty house on Sunday, left a voicemail Sunday night, had a call from Smitty's first thing Monday and were cool again by noon! Thank you for years of great service!
September 2023
Ben just installed an Iwave, replaced some uv bulbs and did the disinfectant for the ducts, my mom and I have bad allergies, the price was very reasonable another place quoted double for just a cleaning which apparently could damage the ducts then I was worried we should replace all the hvac ducts after talking to someone else but Smittys inspected everything and said they were in great condition and there was no need, after 30 minutes the air smells better, they could have really taken advantage of us and said yes replace the ducts but they have always been honest with us and helpful and they absolutely do not price gouge!
September 2023
We've used Smitty's over the past few years and they have been nothing but courteous and responsive every time. When I initially called, Jimmy taught me how to clean a clog using a WetVac and has stayed on the phone with me as he walked me through it. He's actually dissuaded me from making a service call to save us money. Jimmy still walks me through on occasion and when the clog is too great, we schedule a service call. Ben is great when he's over and does a thorough check-up of our unit inside and out. We have a service plan with Smitty's and given the heat of the summer, we're glad we do. He highly recommend Smitty's just as they... read full review
I was at a friend's home while Smitty's was on a service call. The technician was so straightforward, friendly and professional that I called them the next time we needed help with our AC unit. We then switched to Smitty's, set up a maintenance contract and have been with them ever since. For fourteen years they've been quick to help, great with communication, upfront and competitive with pricing, and always down-to-earth and professional. Just this week we came home from vacation to a toasty house on Sunday, left a voicemail Sunday night, had a call from Smitty's first thing Monday and were cool again by noon! Thank you for years of great service!
Ben just installed an Iwave, replaced some uv bulbs and did the disinfectant for the ducts, my mom and I have bad allergies, the price was very reasonable another place quoted double for just a cleaning which apparently could damage the ducts then I was worried we should replace all the hvac ducts after talking to someone else but Smittys inspected everything and said they were in great condition and there was no need, after 30 minutes the air smells better, they could have really taken advantage of us and said yes replace the ducts but they have always been honest with us and helpful and they absolutely do not price gouge!
We've used Smitty's over the past few years and they have been nothing but courteous and responsive every time. When I initially called, Jimmy taught me how to clean a clog using a WetVac and has stayed on the phone with me as he walked me through it. He's actually dissuaded me from making a service call to save us money. Jimmy still walks me through on occasion and when the clog is too great, we schedule a service call. Ben is great when he's over and does a thorough check-up of our unit inside and out. We have a service plan with Smitty's and given the heat of the summer, we're glad we do. He highly recommend Smitty's just as they... read full review