Temple Terrace Dental: Geist Eric DDS

. My husband has partial hearing so I always attend his medical and dental appointments in order to determine the actions and cost of the services he has requested. I was received with hostility and told that it was not customary for them to allow anyone else to be present when they were conducting an interview with the patient. I will admit that his partials turned out really well, however, i had just taken him to another dentist where he had received gum, disease, treatment, and a good cleaning. I explained to her that he had just had his cleaning, but she refused to accept him as a patient unless the cleaning was performed. They are very firm on making sure that they... read full review

I've been going to this dental practice for 10 years out of convenience since it's very close to my job. It's an average dental experience. However, an annoying aspect is appointments always run behind. There is high turnover with dentists, hygienists, and other staff. The employees don't seem super happy. I've not had any rude encounters that others have shared in their experiences. But it just seems people are there for their check and don't enjoy it. The one dental assistant (Elaine) I like has been there for many years. She's hard to get an appt with. Plus, she runs very behind. She seems very stressed out and doesn't have help... read full review

The hygienists are great, super nice. However it is the office policy that they can change the amount the patient owes AFTER the procedure is through and there is nothing you can do but pay or go to collections. They cover themselves with a fine print that says the patient agrees to any pay the balance no matter what. So the estimate that they run can change after you have absolutely no recourse available. In my case my estimate was $377, the day of the office lady said oh I can take off $80 as they coded it incorrectly. I paid $307, got home and had a message saying she was wrong and was adding that $80 back to my account. (Numbers are correct - math in this office makes... read full review