Jesse's Tri-City Glass & Mirror Inc

Aug 2023

Mirrored headboard damaged while moving. Took it in they will order replacement and put it in the frame fore. Problem solved. Staff friendly and knowledgeable of the need for it to match as it is one of a set

Sep 2022

I got was Tri-City glass in May to replace the balance rods on my windows in my house they came out to do the job after ordering the rods the rods or the wrong ones so they ordered a second set again they came out and the rods were the wrong ones this was not the fault of the glass company but the supplier did not do a very good job and getting them The rods they needed therefore they ordered a third time by now they were losing money on the job the supplier would not take back the old rods and give them a credit for tri city glass may good on their contract to do my windows they did an excellent job they did not leave me hanging they contacted me letting me know by phone everything that was going on and when they came out they were on time the employees were very good at their job and courteous most companies would have took in your money and not finish the job that is very common that is not the way Tri-City glass operates they went out of their way to get the parts we needed no matter how long it took and they did the job that they contracted to do even though it was at a loss to them my heart goes off to them there are not very many companies out there that will honor what they promise and tell you they will do this is one of those companies you can trust and if I ever had a problem again I would certainly look them up knowing that they will not just take my money and run nor will they ignore my phone calls they keep you in the loop the entire time and they finish the job they promised to do five stars does not go enough they went above and beyond what companies do nowadays nowadays people do a partial job and if they run into problems they leave you hanging if you want a real company and a job done properly I suggest you get with Tri-City glass for any of your needs involving your windows I was amazed that this company honored the contract and went out of their way to make sure they got their job done even though they lost money on the job that does not happen nowadays again five stars does not say enough for the service that you get from this company it is well above excellent I tried other companies and everybody told me I live too far away even if I paid them extra for gas that is not the way I was treated by Tri-City glass So think about these things when you have window problems you need someone that can help you and someone that will not leave you stranded that is Tri-City glass excellent service very responsible and very reliable thank you again

May 2021

I called at least 15 window places before referred to Jesse’s. Who knew the art of glass cutting was slowly dying. But not at Jesse’s :). Thanks so much for cutting and installing our 5th window glass in record time and giving us a fair price. If we need anything in the future - the drive from Fruitland Park to Tavares will be well worth it. Many thanks, The Burke’s