Was looking for a new unit based on my current company diagnosis. Northside gave up the sale for a no cost minor repair, which was best for me! Kind of unheard of now a days. Honest, fair & knowledgeable. I’m a customer now & encourage everyone to contact them for AC work.
October 2024
When looking for a company who is professional, honest, compassionate and effective you have found your match with Northside. When hit with Hurricane Helene we called them to come out to service our unit. They immediately found the issue to be a pump and set to replace it. They came out within 12 hours with a replacement and didn't bill us for the trip charge. When we offered a tip to Brian for coming out so early and being so good he refused it. He said that we had been through a lot and he only wanted to help us get back on track. His compassion and care showed us the kind of employees within this company. I cannot recommend them highly enough.
September 2024
I have a rim Eco net System.. I tried 5 different companies including the one that installed my system no one could repair my system everyone threw parts at it no results have been a month with no AC.. Robert showed up at noon diagnosed the problem. Drove 20 miles 1 way to pick up the new parts was done by 4 o'clock and everything is fine highly recommend this guy
Was looking for a new unit based on my current company diagnosis. Northside gave up the sale for a no cost minor repair, which was best for me! Kind of unheard of now a days. Honest, fair & knowledgeable. I’m a customer now & encourage everyone to contact them for AC work.
When looking for a company who is professional, honest, compassionate and effective you have found your match with Northside. When hit with Hurricane Helene we called them to come out to service our unit. They immediately found the issue to be a pump and set to replace it. They came out within 12 hours with a replacement and didn't bill us for the trip charge. When we offered a tip to Brian for coming out so early and being so good he refused it. He said that we had been through a lot and he only wanted to help us get back on track. His compassion and care showed us the kind of employees within this company. I cannot recommend them highly enough.
I have a rim Eco net System.. I tried 5 different companies including the one that installed my system no one could repair my system everyone threw parts at it no results have been a month with no AC.. Robert showed up at noon diagnosed the problem. Drove 20 miles 1 way to pick up the new parts was done by 4 o'clock and everything is fine highly recommend this guy