Leyla Cleaners

Feb 2023

We used their services twice and both times the items were ruined. The alteration was not done the way we asked for. Pants had to be redone. Hoodie became short and could not be worn anymore. The owner gave us attitude when the issue was addressed. We got refund for one of the items and were asked not to come back. Will not recommend this service.Service: Alterations

Jan 2023

I brought in a coat to be cleaned I asked what the price was the woman at the counter told me10 to 15$ when I went pick it up the price was 22$ dollars when I complained I was told that was the price .ISo this tells me they.our dishonest about there pricing.Service: Laundry pick-up

Aug 2022

I've never experienced such awful service and unprofessionalism from an owner. I brought my t-shirt in on a Monday for a simple alteration. I needed that t-shirt for an event on the weekend. I was guaranteed my shirt would be done by Friday which was perfect. But that WAS NOT the case. I called Friday after receiving no call all week, an employee told me that my shirt is not done. All of these excuses were said about there owner is out of the country. I understand circumstances but knowing there owner was out of the country, I still was guaranteed to get it Friday. Fast forward a week, i still haven't had my shirt. I called the next Thursday....a guy employee informed me that my shirt is done but not in store, he knew the ridiculousness of this situation and said if he had to get the shirt himself he would....did he get it? NO. The next day which is currently today (it's been 2 weeks since I dropped off my shirt) the women is back and one of the employees call me my shirt is there. After multiple employees tell me I will not get charged due to this hassle...I go and get my shirt. The main woman continues to try and charge me. I believe her name is Mah. Mah definitely represents her current Yelp reviews online mentioning she is rude. She was out of her line the way she spoke to me and made comments. I will give you one of the multiple examples...Mah said "you need to sleep with the shirt or wear it to the hospital?" She made that rude comment to me because I was simple frustrated what I had to go through with a cleaners. Being a dry cleansers, most people need shirts for events so that comment was very unprofessional. She runs a terrible business. I do not put this on her employees. You DO NOT leave the country if your business is open and can't be ran. But her being there most definitely makes it worse the way I was treated. On top of all that, the line they drew with permanent marker is still on my shirt....unbelievable.