Rating is for the geek squad employee. He actually looked at the laptop; which I appreciated since Ubreakifix literally didn’t care to even check it out. He was honest about the cost of a battery and having Best Buy ship it out for repair, upfront about cost and wait time. I appreciate he actually took the time to diagnose.
September 2023
Excellent customer service.The entire team was highly professional and assisted me in resolving my issue with my surface laptop.Thanks for your effort and I'll be recommending your service to everyone I know!
September 2022
We had a wifi network failure due to a nearby lightning strike. It took out key components and just wrecked havoc. Jason came to the rescue. In a single visit he restored our network by restoring some devices and replacing others that were toast. I couldn't be happier.
Rating is for the geek squad employee. He actually looked at the laptop; which I appreciated since Ubreakifix literally didn’t care to even check it out. He was honest about the cost of a battery and having Best Buy ship it out for repair, upfront about cost and wait time. I appreciate he actually took the time to diagnose.
Excellent customer service.The entire team was highly professional and assisted me in resolving my issue with my surface laptop.Thanks for your effort and I'll be recommending your service to everyone I know!
We had a wifi network failure due to a nearby lightning strike. It took out key components and just wrecked havoc. Jason came to the rescue. In a single visit he restored our network by restoring some devices and replacing others that were toast. I couldn't be happier.