Florida Family Primary Care Center Of Hanley

Apr 2024

This Clinic, its secretaries or customer service are terrible, especially Ms. Tatiana said that I arrived after hours when in a phone call they said that after the appointment time they wait for you 15 minutes and the Ms. said no, she had to change the appointment when I come driving 1 hour. While his colleagues did everything possible to assist me. Sometimes the empathy of these girls stays at home.

Apr 2024

I’ve been treated poorly by the receptionists here so many times I can’t even count they are even worse to my husband who only speaks English. They move my appointments before even asking and now when I’m trying to change my sons pcp they aren’t willing to give me his medical information. DO NOT RECOMMEND

Jan 2024

Horrible customer service, very unprofessional. If you don’t speak Spanish you’re not welcomed.Rude office staff. Can never get ahold of ANYONE in office without showing up in person. LITERALLY THE WORST MEDICAL CENTER IN TAMPA.