Central Florida Eye Care Associates

Jan 2023

Today I had an awful experience with trying to order my contacts. I'll try to keep it simple and quick. When I was on the phone with a male employee trying to place my order he was having issues pulling my authorization. I found that off bc I haven't seen anyone else since my exam. I told him I AM eligible for contacts but not glasses, I'm only eligible for glasses every other year. He quickly stated if your not eligible for glasses then your not for contacts. I told him that's incorrect I've had the same plan for 14 yrs and I know my benefits very well. He insisted I was incorrect and I got upset. I told him that I didn't appreciate him arguing with me when he didn't...read full review

Jan 2023

I went in for an appointment for them to tell me my eyes were simply used to very high powered contacts and that they could fix my eyesight by simply lowering my prescription to get my eyes used to lower prescription. I am pretty sure that was not how that works as there is no easy fix to my kind of eyes (I have astigmatism and overall terrible eyesight). Another doctor was kind enough to give me the correct prescription after I told my story.

Jan 2022

I called to get my son an appointment on 1/12/22 @ 5:02pm for his eyes and I was told I can’t make an appointment without his insurance id number which I’ve done so without it a couple months prior.The girl STACY was very rude and wouldn’t let me speak with a manager to complain about her attitude. she then stated that the manager will be in tomorrow and hung up in my face.I really wish these companies will hire more professional people it’s really messing up the companies image. If you don’t like your job stay home.My son was going to be a new patient but I’ll take him somewhere else.My daughter,husband,and I are already patients,I’ll be looking for another...read full review