Roughly two years ago, Joe Cool installed a Daiken unit and replaced old air ducts at our residence. We opted to pay a monthly fee that covers a system check every 6 months. Joe Cool has never sent a rep we didn’t like but there is one in particular that we think very highly of, Javier. He is always thorough and has kept our unit in top notch condition. Joe Cool offers many add-on features which Javier shares with us, including how each may benefit us. What we have come to appreciate however, is that Javier never comes across as a salesman. He treat us with respect and truly cares that we are satisfied with products and/or services provided. I hope the management... read full review
April 2024
Javier, performed good service. He is a honest and diligent tech. He went step by step explaining the best way to keep the AC operating efficiently. Thank you for servicing my unit !
March 2024
Javier with Joe Cool was extremely helpful, professional, and kind. He was thorough and took the time to explain what was going on with my AC. I appreciate the time he spent working on my unit to get it back up and running again.
Roughly two years ago, Joe Cool installed a Daiken unit and replaced old air ducts at our residence. We opted to pay a monthly fee that covers a system check every 6 months. Joe Cool has never sent a rep we didn’t like but there is one in particular that we think very highly of, Javier. He is always thorough and has kept our unit in top notch condition. Joe Cool offers many add-on features which Javier shares with us, including how each may benefit us. What we have come to appreciate however, is that Javier never comes across as a salesman. He treat us with respect and truly cares that we are satisfied with products and/or services provided. I hope the management... read full review
Javier, performed good service. He is a honest and diligent tech. He went step by step explaining the best way to keep the AC operating efficiently. Thank you for servicing my unit !
Javier with Joe Cool was extremely helpful, professional, and kind. He was thorough and took the time to explain what was going on with my AC. I appreciate the time he spent working on my unit to get it back up and running again.