My 2013 Kia Optima broke down on Eastbound I-4 at Mile Marker 15. Contacted 813 Towing and talked to Frank who was very courteous and helpful. Dylan, driver of the flatbed car hauler, contacted us via phone and kept us appraised of his progress getting to us. It was a typically busy day on I-4 so it took him a while to rescue us. Dylan was friendly, courteous, informative. He took us directly to the local Kia dealership. After dropping the car he wished us safe travels and offered to do more is we needed him. Thank you, Dylan and Frank.
December 2022
Excellent service, From live person who dispatched truck , Frank who scheduled me and had delivered truck at said time. Dylan Gleason picked up my truck and treated as it was his own. He Towed my truck on time and on price no gimmicks. called multiple time to keep me in loop on how they were running on time. The big flatbed on Lucille (truck name) handled my quad cab long bed truck with oversized tires with no problems. They took venmo, I did not need cash. Very Tech. They emailed a detailed receipt for my Insurance. Thank you Frank and Dylan. Will use you again. Fred Kussel
My 2013 Kia Optima broke down on Eastbound I-4 at Mile Marker 15. Contacted 813 Towing and talked to Frank who was very courteous and helpful. Dylan, driver of the flatbed car hauler, contacted us via phone and kept us appraised of his progress getting to us. It was a typically busy day on I-4 so it took him a while to rescue us. Dylan was friendly, courteous, informative. He took us directly to the local Kia dealership. After dropping the car he wished us safe travels and offered to do more is we needed him. Thank you, Dylan and Frank.
Excellent service, From live person who dispatched truck , Frank who scheduled me and had delivered truck at said time. Dylan Gleason picked up my truck and treated as it was his own. He Towed my truck on time and on price no gimmicks. called multiple time to keep me in loop on how they were running on time. The big flatbed on Lucille (truck name) handled my quad cab long bed truck with oversized tires with no problems. They took venmo, I did not need cash. Very Tech. They emailed a detailed receipt for my Insurance. Thank you Frank and Dylan. Will use you again. Fred Kussel