About West End Plumbing Inc.
West End Plumbing Inc. offers complete plumbing services and repairs, including water heaters, toilets, faucets, leak detection, and clogged drains. The company is recognized for its same-day service and commitment to superior quality and value. Customers appreciate the professionalism and politeness of technicians like Johnny and Santiago, who are known for their thorough explanations of their work. One customer mentioned that a supervisor was willing to work with them on pricing, demonstrating the company's customer-oriented approach. While there was a minor issue with leftover debris from a previous job, the team's prompt response helped alleviate concerns. With consistently positive experiences, many clients express their confidence in West End Plumbing for timely and reliable service, often returning for future projects. Customers have praised the reasonable and fair costs, as well as the clean work areas left behind after repairs.
I originally had an issue with West End Plumbing after they installed my Rheem water heater. The unit turned out to be faulty, and although Rheem approved a warranty replacement, the process required going through the original reseller. At first, West End Plumbing would only help if they handled the replacement themselves and charged an additional $600 in labor, which I preferred to avoid since I’m capable of replacing the unit on my own.
However, after posting my concerns, West End Plumbing reached out to me directly. They provided me with the contact information for the distributor, allowing me to move forward with the warranty exchange without the extra labor...read full review
I had a new hot water heater installed due to my prior one was working but old. Mike W installed it and was excellent - he instructed me how to turn off the water heater and the water to my home. He was very pleasant and knowledgeable. I had a quote from another company that was twice as much. Very affordable and competent. I would definitely recommend this company for your plumbing needs and request Mike W:)
I got a new A/C and water heater installed in my condo. West end plumbing came quickly and took care of my needs. Best price also.
Prompt, great service, great price - I totally recommend them.
And a special thank you to Roxanne who arranged everything ❣️