PetSmart Grooming

Mar 2024

This review is for Pet Grooming Department. Staff at this Jensen Beach store was pleasant. Place appeared unkept. Not sure its ever been sanitized and sweeping doesn't appear to happen very often. I was disappointed that you pay for extra services that you don't receive. Essentially they determine what service they'll provide and you won't be offered a refund for the services not provided, which appears to be all the extra stuff. Definitely overpaid for service. If you choose to go here, just pay for the basic pet services (ie. bath, haircut nail clips) and you'll be fine. Don't fall for the extra upgraded packages. My pet was supposed to have all kinds of extras like fragrance spritz but did not come out smelling like anything except wet fur smell (even though my pet was dry). Honestly not sure if they used shampoo but I have no way of telling since there was no fragrance. Needless to say i was disappointed and will likely end up going somewhere else for future grooming services.

Nov 2023

Jazzy is the absolute BEST! She goes above and beyond to make sure my dog has the best experience every single time. I was hesitant to try a corporate groomer but I am so glad I gave them a try. Scheduling appointments is a breeze- they always accommodate my schedule and my dog's special needs. Pricing is great and customer service is top notch. Thank you to the Banfield grooming team in Stuart- and special thank you to Jazzy.

Jun 2023

This has been our 2nd grooming since we adopted Blue. He was matted from the shelter the first time, & they couldn't have done better! He was just in for a trim this time, & everyone is so kind & loving toward their customers ?