Called this company thinking I was helping out a local St Cloud business. What I got was a UK corporation with appointment setters in Tempe AZ and a nearly non English speaking tech called out from Kissimmee under another business name.While he did fix it, it was a bit too expensive and he happened to come my house with compressor he had to swap. While that is good, I felt a little duped.Just be forewarned, they're not local to St Cloud.Service: Refrigerator repair
February 2018
Go to Hodgins appliance instead. I picked this thinking it was local. Map location is the St. Cloud Twin movie theatre. This business is not even in St. Cloud, but they will service to St. Cloud. When I booked the appointment, they told me my weekend service fee of $75 would go towards repairs if I chose to make them. So when the repair technician came out and made the fix, he gave me a cost breakdown and explained that a belt repair was a set fee and the service fee is a set fee. I called the business to inquire and the first person I talked to said it sounded like the technician was trying to get more money when I gave the cost breakdown and pushed me through to customer... read full review
October 2016
Refrigerator issue and YouTubed it. My basic worry was that it was the compressor (which means trash it). Called the week prior, explained the issue, and he said he doubted it was the compressor. Since they only take cash, I asked if it would be ok until the following week and can he come on a Saturday. He was absolutely right over the phone, called before he came, and fixed it within an hour. Great price, great service. He was referred by a friend who had excellent service twice before. As for the ice machine person's complaint on one of the message boards, I know extremely little about ice-makers, other than they constantly break. Also, if you thought you knew... read full review
Called this company thinking I was helping out a local St Cloud business. What I got was a UK corporation with appointment setters in Tempe AZ and a nearly non English speaking tech called out from Kissimmee under another business name.While he did fix it, it was a bit too expensive and he happened to come my house with compressor he had to swap. While that is good, I felt a little duped.Just be forewarned, they're not local to St Cloud.Service: Refrigerator repair
Go to Hodgins appliance instead. I picked this thinking it was local. Map location is the St. Cloud Twin movie theatre. This business is not even in St. Cloud, but they will service to St. Cloud. When I booked the appointment, they told me my weekend service fee of $75 would go towards repairs if I chose to make them. So when the repair technician came out and made the fix, he gave me a cost breakdown and explained that a belt repair was a set fee and the service fee is a set fee. I called the business to inquire and the first person I talked to said it sounded like the technician was trying to get more money when I gave the cost breakdown and pushed me through to customer... read full review
Refrigerator issue and YouTubed it. My basic worry was that it was the compressor (which means trash it). Called the week prior, explained the issue, and he said he doubted it was the compressor. Since they only take cash, I asked if it would be ok until the following week and can he come on a Saturday. He was absolutely right over the phone, called before he came, and fixed it within an hour. Great price, great service. He was referred by a friend who had excellent service twice before. As for the ice machine person's complaint on one of the message boards, I know extremely little about ice-makers, other than they constantly break. Also, if you thought you knew... read full review