From out of town. Car wash looks clean and well cared for. Attendant asked if I wanted bug spray. I said yes and he turned to look away and spray just went into the air. When I left car was not clean. I went home and hand washed the worse areas.
February 2023
I had the pleasure of receiving excellent customer service from Michael Di Stefano during my recent visit to Mister Car Wash. From the moment I arrived, Michael greeted me with a warm smile and made me feel welcomed.What impressed me the most was Michael's attention to detail and his willingness to go above and beyond to ensure that my car was sparkling clean. He took the time to carefully listen to my requests and was able to deliver exactly what I wanted. I could tell that he truly cared about my satisfaction and wanted to make sure that I left the car wash happy.In addition to his excellent customer service, Michael also has a talent for small talk. He engaged... read full review
February 2023
Paid for the platinum package and tipped the highest amount because they used to scrub your rims and grill so I assumed that was what that was for. I still have bugs in my grill and dirt on my rims after going through the carwash. I guess the only thing I tipped for was the guy to run my card at my window (which I could've done) and the guy to wave me into the car wash which scratched up my hood! Good vacuums though.
From out of town. Car wash looks clean and well cared for. Attendant asked if I wanted bug spray. I said yes and he turned to look away and spray just went into the air. When I left car was not clean. I went home and hand washed the worse areas.
I had the pleasure of receiving excellent customer service from Michael Di Stefano during my recent visit to Mister Car Wash. From the moment I arrived, Michael greeted me with a warm smile and made me feel welcomed.What impressed me the most was Michael's attention to detail and his willingness to go above and beyond to ensure that my car was sparkling clean. He took the time to carefully listen to my requests and was able to deliver exactly what I wanted. I could tell that he truly cared about my satisfaction and wanted to make sure that I left the car wash happy.In addition to his excellent customer service, Michael also has a talent for small talk. He engaged... read full review
Paid for the platinum package and tipped the highest amount because they used to scrub your rims and grill so I assumed that was what that was for. I still have bugs in my grill and dirt on my rims after going through the carwash. I guess the only thing I tipped for was the guy to run my card at my window (which I could've done) and the guy to wave me into the car wash which scratched up my hood! Good vacuums though.