Imperial Dry Cleaners

Oct 2022

Here's my 2 Star experience: My dry cleaning price was initially $57 for a mattress cover. Upon pickup, the woman who created my ticket said it wasn't feathers, but fiber, & she was going to charge me less. I looked at the tag to see it was "feather fiber", & said, "you're right, it's a feather fiber, what's that?" She looked at the tag & said, "oh, it is feathers, it'll be $57." I said it clearly reads fiber, & told her she was going to charge less for fiber but she said, "no, I meant polyester." The order was also to be ready 2 days prior to pickup but was not ready until Friday. Not returning. Never.

Jun 2022

I recently moved to the area and needed to get a couple pants cleaned and shirts laundered and pressed. I saw that Imperial Dry Cleaners was the closest place to me. I was a little leery based on the 2.5/5 star reviews on Yelp and a similar mediocre rating on Google. But, I figured I'd give it a try. It's unfortunate that the other reviewers had bad experiences. I did not. I arrived, the people were reasonably friendly, my stuff was done when promised, and the prices were very reasonable. I say "reasonably friendly" because I can't imagine working in a hot dry cleaner in the middle of the summer, sweating buckets, being around all of those chemicals, and being super cheerful...read full review

May 2022

Here's my 2 Star experience: My dry cleaning price was initially $57 for a mattress cover. Upon pickup, the woman who created my ticket said it wasn't feathers, but fiber, & she was going to charge me less. I looked at the tag to see it was "feather fiber", & said, "you're right, it's a feather fiber, what's that?" She looked at the tag & said, "oh, it is feathers, it'll be $57." I said it clearly reads fiber, & told her she was going to charge less for fiber but she said, "no, I meant polyester." The order was also to be ready 2 days prior to pickup but was not ready until Friday. Not returning. Never.