Petco Grooming

Petco Grooming offers a wide range of dog grooming services to keep pets looking and feeling their best. Their services include full haircuts, baths, nail trimming, teeth brushing, ear cleaning, flea cleansing, and shed release. Many Petco locations also offer a self-serve dog wash for quick and low-cost cleaning. Cat grooming is available at select locations. Customers have had mixed experiences with Petco Grooming. Some report efficient check-in and check-out processes, with groomers doing a fantastic job on their pets. They are satisfied with the service and cost, and plan to return. Others, however, have found the experience to be more like a "factory number game" rather than a personalized customer service experience. Some customers felt the staff were more focused on getting the pet in than answering their questions, and the overall experience lacked the personal attention they prefer from a local groomer. One customer had a negative experience when they booked a training appointment, but were not notified when the trainer had a family emergency and was unable to work. They did not receive any communication about the status update, which was frustrating. Overall, Petco Grooming offers a range of services, but the customer experience can vary. Customers who value efficiency and convenience may be satisfied, while those seeking a more personalized, relationship-driven experience may prefer a local groomer.