My husband and I awoke to a small flood in the main part of our living room. We called Bert and he was at our house in less than an hour which is pretty good considering we are a ways away. He diagnosed and coordinated with an outside company to pin point the exact location of the leak to minimize destruction to our home in the search which ended up being under the cement slab. The leak was clamped, pipe repaired and had water within a couple of hours. Bert went above and beyond to return to repair the hole in our living room floor. Thanks Bert Cox for responding in both a professional and timely manner. Your expertise allowed us to regain the use of our water earlier... read full review
November 2019
Huge thanks to Cox Plumbing for a fast response from a panicked homeowner. My issue wasn't an emergency (I thought it might be..what do I know?), and even though the owner was on a well deserved out of state break with family, he answered me immediately and sent someone right away. Thanks for taking customer service the extra mile and doing a great job on our dream house.
August 2019
My husband and I awoke to a small flood in the main part of our living room. We called Bert and he was at our house in less than an hour which is pretty good considering we are a ways away. He diagnosed and coordinated with an outside company to pin point the exact location of the leak to minimize destruction to our home in the search which ended up being under the cement slab. The leak was clamped, pipe repaired and had water within a couple of hours. Bert went above and beyond to return to repair the hole in our living room floor. Thanks Bert Cox for responding in both a professional and timely manner. Your expertise allowed us to regain the use of our water earlier... read full review
My husband and I awoke to a small flood in the main part of our living room. We called Bert and he was at our house in less than an hour which is pretty good considering we are a ways away. He diagnosed and coordinated with an outside company to pin point the exact location of the leak to minimize destruction to our home in the search which ended up being under the cement slab. The leak was clamped, pipe repaired and had water within a couple of hours. Bert went above and beyond to return to repair the hole in our living room floor. Thanks Bert Cox for responding in both a professional and timely manner. Your expertise allowed us to regain the use of our water earlier... read full review
Huge thanks to Cox Plumbing for a fast response from a panicked homeowner. My issue wasn't an emergency (I thought it might be..what do I know?), and even though the owner was on a well deserved out of state break with family, he answered me immediately and sent someone right away. Thanks for taking customer service the extra mile and doing a great job on our dream house.
My husband and I awoke to a small flood in the main part of our living room. We called Bert and he was at our house in less than an hour which is pretty good considering we are a ways away. He diagnosed and coordinated with an outside company to pin point the exact location of the leak to minimize destruction to our home in the search which ended up being under the cement slab. The leak was clamped, pipe repaired and had water within a couple of hours. Bert went above and beyond to return to repair the hole in our living room floor. Thanks Bert Cox for responding in both a professional and timely manner. Your expertise allowed us to regain the use of our water earlier... read full review