Nancy at the reception desk told me it was not her problem today. Until that moment I have been extremely impressed with the quality of care being provided to my sister and would definitely given a 5 star rating.
August 2023
New to the area, I had to find a Primary doctor. After a long search, I decided to go to WellMed.,, on the recommendation of a person I met during cancer treatment. My first appt. was last friday with Dr. Mamone, he spent a very long time with me, he was prepared having read over my initial new patient forms. I absolutely would recommend him. Also the staff very friendly and helpful. I hated leaving my previous primary I had for 10 years and doubted I would ever find someone like him here on the East coast, but I did and couldn't be more pleased.
February 2023
I have actually had a good experience with the office and love Dr. Prinsen. I do think the paperwork process could be improved and billing procedures. I was told by the billing office that I could pay my bill on the portal but have never been told about the portal even after I called the office about a billing issue.
Nancy at the reception desk told me it was not her problem today. Until that moment I have been extremely impressed with the quality of care being provided to my sister and would definitely given a 5 star rating.
New to the area, I had to find a Primary doctor. After a long search, I decided to go to WellMed.,, on the recommendation of a person I met during cancer treatment. My first appt. was last friday with Dr. Mamone, he spent a very long time with me, he was prepared having read over my initial new patient forms. I absolutely would recommend him. Also the staff very friendly and helpful. I hated leaving my previous primary I had for 10 years and doubted I would ever find someone like him here on the East coast, but I did and couldn't be more pleased.
I have actually had a good experience with the office and love Dr. Prinsen. I do think the paperwork process could be improved and billing procedures. I was told by the billing office that I could pay my bill on the portal but have never been told about the portal even after I called the office about a billing issue.