This place tries to charge you for cleanings you do not need, I have taken care of my teeth all 26 years of my life. The dental hygienist even said "Oh you have taken good care of your teeth, you have never had a filling, all you need is a cleaning" Then proceeds to tell me my cleaning will be $53 dollars, I asked why the charge as my insurance covers 2 cleanings a year she said based on my code it will be $53. I then proceeded to call the insurance company who called the office come to find out they were trying to charge me for periodontal cleaning which is $53 instead of a normal cleaning. The hygienist states "Dr Theis decided on that based on your X-ray" (He NEVER...read full review
May 2024
This place tries to charge you for cleanings you do not need, I have taken care of my teeth all 26 years of my life. The dental hygienist even said "Oh you have taken good care of your teeth, you have never had a filling, all you need is a cleaning" Then proceeds to tell me my cleaning will be $53 dollars, I asked why the charge as my insurance covers 2 cleanings a year she said based on my code it will be $53. I then proceeded to call the insurance company who called the office come to find out they were trying to charge me for periodontal cleaning which is $53 instead of a normal cleaning. The hygienist states "Dr Theis decided on that based on your X-ray" (He NEVER came and looked at my teeth in person). I told her if they are going to charge me for unnecessary cleanings then they can keep it and I will go somewhere, where they will explain everything such as the types of cleaning and the reason behind it. DO NOT GIVE THEM BUSINESS!
Jun 2023
I had a new patient appointment and gave them my dental insurance info in advance. Apparently they don’t do fillings here. I sat in the dentist chair for OVER AN HOUR without being seen by the doctor to be told they don’t do fillings, root canals, and extractions and to find another dentist.
This place tries to charge you for cleanings you do not need, I have taken care of my teeth all 26 years of my life. The dental hygienist even said "Oh you have taken good care of your teeth, you have never had a filling, all you need is a cleaning" Then proceeds to tell me my cleaning will be $53 dollars, I asked why the charge as my insurance covers 2 cleanings a year she said based on my code it will be $53. I then proceeded to call the insurance company who called the office come to find out they were trying to charge me for periodontal cleaning which is $53 instead of a normal cleaning. The hygienist states "Dr Theis decided on that based on your X-ray" (He NEVER...read full review
This place tries to charge you for cleanings you do not need, I have taken care of my teeth all 26 years of my life. The dental hygienist even said "Oh you have taken good care of your teeth, you have never had a filling, all you need is a cleaning" Then proceeds to tell me my cleaning will be $53 dollars, I asked why the charge as my insurance covers 2 cleanings a year she said based on my code it will be $53. I then proceeded to call the insurance company who called the office come to find out they were trying to charge me for periodontal cleaning which is $53 instead of a normal cleaning. The hygienist states "Dr Theis decided on that based on your X-ray" (He NEVER came and looked at my teeth in person). I told her if they are going to charge me for unnecessary cleanings then they can keep it and I will go somewhere, where they will explain everything such as the types of cleaning and the reason behind it. DO NOT GIVE THEM BUSINESS!
I had a new patient appointment and gave them my dental insurance info in advance. Apparently they don’t do fillings here. I sat in the dentist chair for OVER AN HOUR without being seen by the doctor to be told they don’t do fillings, root canals, and extractions and to find another dentist.