I recently had the opportunity to use BriteMagic for the second time in five years, and I must say, my experience with them was just okay. While their workers were courteous and the job they did was satisfactory, I found their customer service to be quite terrible.The first time I hired them directly to seal my tiles and pavers, I was disappointed to find weeds growing through just a couple of months later. I understand that paver sealing does not guarantee weed prevention, but I expected a longer-lasting result in weed control. Especially for what they charge. When I contacted BriteMagic to inform them of the issue, their response was simply to spray weedkiller and be... read full review
August 2023
I recently had the opportunity to use BriteMagic for the second time in five years, and I must say, my experience with them was just okay. While their workers were courteous and the job they did was satisfactory, I found their customer service to be quite terrible.The first time I hired them directly to seal my tiles and pavers, I was disappointed to find weeds growing through just a few months later. I understand that paver sealing does not guarantee weed prevention, but I expected a longer-lasting result in weed control. Especially for what they charge. When I contacted BriteMagic to inform them of the issue, their response was simply to spray weedkiller and be done... read full review
April 2022
I could not be more pleased with the service I received from Brite Magic. First off, they are fantastic communicators. They quickly got back to me with an estimate and remained in contact with us the day of our service. We had our sectional couch cleaned and our grout cleaned/sealed. The technicians that came spent HOURS on our couch (yes-we have gross kids!) and we were thrilled with how it looked after they were finished-it looks BRAND NEW! Our tile's grout had become very dark after 7 years of five people and two dogs living in our home. While we were initially told they couldn't guarantee it would go back to the original color, they were able to successfully... read full review
I recently had the opportunity to use BriteMagic for the second time in five years, and I must say, my experience with them was just okay. While their workers were courteous and the job they did was satisfactory, I found their customer service to be quite terrible.The first time I hired them directly to seal my tiles and pavers, I was disappointed to find weeds growing through just a couple of months later. I understand that paver sealing does not guarantee weed prevention, but I expected a longer-lasting result in weed control. Especially for what they charge. When I contacted BriteMagic to inform them of the issue, their response was simply to spray weedkiller and be... read full review
I recently had the opportunity to use BriteMagic for the second time in five years, and I must say, my experience with them was just okay. While their workers were courteous and the job they did was satisfactory, I found their customer service to be quite terrible.The first time I hired them directly to seal my tiles and pavers, I was disappointed to find weeds growing through just a few months later. I understand that paver sealing does not guarantee weed prevention, but I expected a longer-lasting result in weed control. Especially for what they charge. When I contacted BriteMagic to inform them of the issue, their response was simply to spray weedkiller and be done... read full review
I could not be more pleased with the service I received from Brite Magic. First off, they are fantastic communicators. They quickly got back to me with an estimate and remained in contact with us the day of our service. We had our sectional couch cleaned and our grout cleaned/sealed. The technicians that came spent HOURS on our couch (yes-we have gross kids!) and we were thrilled with how it looked after they were finished-it looks BRAND NEW! Our tile's grout had become very dark after 7 years of five people and two dogs living in our home. While we were initially told they couldn't guarantee it would go back to the original color, they were able to successfully... read full review