West Coast Accounting Inc

Apr 2024

Dropped off our paperwork end of February, beginning of March. SUPER EARLY! I called twice to get an update and both times it sounded like she did not want to be bothered. Said she had boxes to get through and that she would update me when she could. Didn’t even ask for my info.
Now it’s April 15th and I find out from the IRS that they never filed our taxes.
And of course now they’re not picking up calls or answering emails.

DONT USE THEM

Mar 2024

Awful customer service never returns calls after leaving message after message. always told with a customer. Michael never does as he states, never returns phones calls, has information on desk and does not look past page one. I called numerous times and had t hear and excuse that happened 2 weeks ago. I now have to take the penalty for his bad business. Along with not receiving a call in 2 days like he stated. I will also be reporting to BBB since highest end customers are more important and stuff gets pushed aside if you're not a high-end customer.

Aug 2022

I discovered west coast accounting after my accountant was bought by another income tax conglomerate and they became unresponsive. These folks are so down to earth, so quick, and great at what they do. Did I mention they saved me 50% on my last accountant and got me a larger refund even with the advance child tax credit?