About Broward Factory Service
Broward Factory Service, founded in 1973, provides complete household services to families in four states with 18 local service centers. The company's commitment to helping families is evident in its exceptional customer service. Technicians like Tony, Colleen, and Michael have been praised for their professionalism, taking the time to address concerns, and going above and beyond to take care of customers. With over 40 years of experience, Broward Factory Service has built a reputation for being reliable, timely, and honoring their agreements. Their Gold Plan has saved customers thousands of dollars in repairs, and their technicians have been consistently outstanding and caring.
Colleen moves quickly and always manages to schedule service in time. She is so pleasant to talk with and understands just what is wrong. Then Mike and Tony come as scheduled, diagnose and repair. And all while being pleasant as well as knowledgeable and experienced repairers. All three can be counted on, especially when service is urgently needed. Can't say enough praise.
Sarah & Colleen always find a way to get things serviced quickly and are great at understanding my concerns. Mike and Tony are the best. Always on time & always find the solution quickly & fix things without fail. When you have a Samsung refrigerator, like I unfortunately do, Tony is THE GUY to have in your camp. Thanks again, guys.
Tony has come to service our AC several times. He has always been very professional and has taken the time to address any concerns that we may have had. We hope to see him many times in the future.