I want to compliment Best Buy/Geek Squad for having two amazing knowledgeable courteous young men at your Sanford, FL store. Rey Jean and Dylan Greenhall did for us what AT&T (two different offices) couldn't do. We have tried since Sept 24 to have our data transferred from our old phones to the new ones. All we got was run around. In 40 minutes these young men had our data transferred. These two need a raise and a promotion.
August 2023
August 19 / 23 I was in the camera section looking for a specific SD Micro, there were no more devices left, an employee (vida,she's name ) passed by me and gave me excellent customer service, she searched the store for what I was looking for and found it ,so I was able to buy what I was looking for and I am very grateful for it ,
July 2023
Second time visiting this store and the customer service is just not there, we went in to see the tv's and we spend 45min in the tv section looking around and competing a few of them and waiting to talk to someone and nobody showed up or even try to ask if we needed help. It is a very small Best Buy and the store layout is a little weird. They don't have great selection of things and again their customer service sucks
I want to compliment Best Buy/Geek Squad for having two amazing knowledgeable courteous young men at your Sanford, FL store. Rey Jean and Dylan Greenhall did for us what AT&T (two different offices) couldn't do. We have tried since Sept 24 to have our data transferred from our old phones to the new ones. All we got was run around. In 40 minutes these young men had our data transferred. These two need a raise and a promotion.
August 19 / 23 I was in the camera section looking for a specific SD Micro, there were no more devices left, an employee (vida,she's name ) passed by me and gave me excellent customer service, she searched the store for what I was looking for and found it ,so I was able to buy what I was looking for and I am very grateful for it ,
Second time visiting this store and the customer service is just not there, we went in to see the tv's and we spend 45min in the tv section looking around and competing a few of them and waiting to talk to someone and nobody showed up or even try to ask if we needed help. It is a very small Best Buy and the store layout is a little weird. They don't have great selection of things and again their customer service sucks