Reviews for Ulta Beauty
Write a reviewHours
Monday: 10AM - 8PM
Tuesday: 10AM - 8PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 9PM
Friday: 10AM - 9PM
Saturday: 10AM - 9PM
Sunday: 11AM - 6PM
Tips
offers same-day delivery private lot parking
Ratings
Google: 4.2/5 BBB: A+ Nextdoor: 2 ❤️Ulta Beauty
675 Durbin Pavilion Dr #108, Saint Johns
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Ulta Beauty provides an enjoyable shopping experience for customers with its wide range of products and exceptional customer service. The clean and inviting atmosphere of the store, as well as the attentiveness and friendliness of the staff, contribute to a positive visit. Customers can choose from over 25,000 products from 500 brands, including high-end and exclusive lines. One customer particularly appreciated the assistance of an employee named Sara, who went above and beyond in helping with product selection and showcasing her knowledge of the offerings. However, some customers have noted that pricing can be higher compared to other retailers, and signage for product categories could be improved for easier navigation. Despite these minor issues, the overall experience at Ulta Beauty remains pleasant. In fact, one customer received free birthday gifts and received personalized assistance in finding the perfect shade of foundation and concealer. This level of service and attention to detail leaves a lasting impression on customers and encourages them to return. In summary, Ulta Beauty offers a vast selection of beauty products in a clean and inviting environment, accompanied by attentive and knowledgeable staff. While pricing and signage may require some adjustments, the positive aspects of the store far outweigh these minor concerns.