DO NOT GO THERE! I should have read the reviews before. 4 grease stains on a white blazer said it was there when I took it in. Took it in originally for a food stain on the front but they said they’ll try again, just left there with the stains still there and she said “already did a re-do” can’t do it again, and extremely RUDE horrible customer service don’t even respond when you say hello. Save yourself the frustration DO NOT use this dry cleaner.
January 2024
Similar experience Been using for years but for some reason if they ruin or mar your clothing they refuse to say sorry or over any thing to replace or appease the customer. My aunt is 84yrs old and there was an iron mark with starch on her pants and she was yelled at that “ we didn’t do it!!!” And then ignored her and asked for thr next customer. That is the issue everyone can have a mishap or mistake but a place that doesn’t. Acknowledge that should not continue to serve customers. It’s just bad customer service. You don’t treat customers that way especially when we are paying you. And yelling at a loyal customer ??? Unaacceptable
October 2023
Brought them 3 shirts to have them laundered. One of the shirts came back with 12 dark stains on it - all about the size of a pea. The owner looked down at the floor and said very loudly - "that's how it arrived - we tried 2, 3 times to clean. They don't come out. You pay 12.73 now." My shirt DID NOT have those stains on it when I dropped it off. It sucks how some businesses are run by such unethical people.
DO NOT GO THERE! I should have read the reviews before. 4 grease stains on a white blazer said it was there when I took it in. Took it in originally for a food stain on the front but they said they’ll try again, just left there with the stains still there and she said “already did a re-do” can’t do it again, and extremely RUDE horrible customer service don’t even respond when you say hello. Save yourself the frustration DO NOT use this dry cleaner.
Similar experience Been using for years but for some reason if they ruin or mar your clothing they refuse to say sorry or over any thing to replace or appease the customer. My aunt is 84yrs old and there was an iron mark with starch on her pants and she was yelled at that “ we didn’t do it!!!” And then ignored her and asked for thr next customer. That is the issue everyone can have a mishap or mistake but a place that doesn’t. Acknowledge that should not continue to serve customers. It’s just bad customer service. You don’t treat customers that way especially when we are paying you. And yelling at a loyal customer ??? Unaacceptable
Brought them 3 shirts to have them laundered. One of the shirts came back with 12 dark stains on it - all about the size of a pea. The owner looked down at the floor and said very loudly - "that's how it arrived - we tried 2, 3 times to clean. They don't come out. You pay 12.73 now." My shirt DID NOT have those stains on it when I dropped it off. It sucks how some businesses are run by such unethical people.