Customer service and quality have plummeted recently.
December 2022
Do Not Use This Place. I have a $400 pair of glasses that I can't see out of and I cannot get a refund. They were made twice already and I still can't see. I went back to the eye Dr twice to have them checked, its not the prescription it's the lenses. The lenses are cheap. Noone from BJs corporate will even email me back. I'm trying to dispute with my cc. It's been a terrible experience.
November 2022
Buyer Beware. Cheap is cheap. Do not go here if you have a high prescription. They do not know how to make lenses. I wasted over 400 on glasses I can't use. They are terrible. The script is correct. The lenses is terrible. They are absolutely useless to me. Waste of money. Trying to get a refund with Cap One.
Customer service and quality have plummeted recently.
Do Not Use This Place. I have a $400 pair of glasses that I can't see out of and I cannot get a refund. They were made twice already and I still can't see. I went back to the eye Dr twice to have them checked, its not the prescription it's the lenses. The lenses are cheap. Noone from BJs corporate will even email me back. I'm trying to dispute with my cc. It's been a terrible experience.
Buyer Beware. Cheap is cheap. Do not go here if you have a high prescription. They do not know how to make lenses. I wasted over 400 on glasses I can't use. They are terrible. The script is correct. The lenses is terrible. They are absolutely useless to me. Waste of money. Trying to get a refund with Cap One.