I took my granddaughter and her friend there as part of a birthday gift. As children, the girls weren't aware of the poor customer service but I was. At least the birthday girl received the customary brief lotion filled hand massage following the nail polish. The friend was not given the same treatment.It's one thing for the workers to not verbally interact with the customers, it's a whole other level of rudeness to carry on a conversation in their native tongue with each other throughout the visit.Three stars because the nails were painted nicely and they spoke English well enough to tell me how much I owed.
August 2020
This is a good and very simple nail place. I have come here often and only once has an issue and it was immediately taken care if before I left. You will not be wined and dined...this not a day spa type of place... but your nails will look great and last. You will not pay the price of a day spa either.
July 2019
I have never had any issues here. I get my cuticles trimmed. They sterilize tools. My nails are done right. They are evenly manicured and the paint lasts a long time. The longest I have had to wait for service was five minutes which is a big plus seeing I am always on the go. The staff is friendly to me but then I am from Hawaii and understand them a little. I grew up around Vietnamese people. I find them fun and inviting but then I am fun and inviting. If you want a kiss-your-rear spa experience go and pay for a kiss-your-rear spa. These people are immigrants who work hard just like everyone else's family did at one time. The place needs some better ambiance but... read full review
I took my granddaughter and her friend there as part of a birthday gift. As children, the girls weren't aware of the poor customer service but I was. At least the birthday girl received the customary brief lotion filled hand massage following the nail polish. The friend was not given the same treatment.It's one thing for the workers to not verbally interact with the customers, it's a whole other level of rudeness to carry on a conversation in their native tongue with each other throughout the visit.Three stars because the nails were painted nicely and they spoke English well enough to tell me how much I owed.
This is a good and very simple nail place. I have come here often and only once has an issue and it was immediately taken care if before I left. You will not be wined and dined...this not a day spa type of place... but your nails will look great and last. You will not pay the price of a day spa either.
I have never had any issues here. I get my cuticles trimmed. They sterilize tools. My nails are done right. They are evenly manicured and the paint lasts a long time. The longest I have had to wait for service was five minutes which is a big plus seeing I am always on the go. The staff is friendly to me but then I am from Hawaii and understand them a little. I grew up around Vietnamese people. I find them fun and inviting but then I am fun and inviting. If you want a kiss-your-rear spa experience go and pay for a kiss-your-rear spa. These people are immigrants who work hard just like everyone else's family did at one time. The place needs some better ambiance but... read full review