Dial Water Treatment

Feb 2024

I should have read all the REAL reviews online first before calling them - it's mostly all 1 star reviews and for good reason too. Problem: Toilet leaking at the base and backing up into the tub They charged me $728 to snake the line; claimed the tub was now usable. They had to come back the next day because they said they did not have materials on the truck to repair the toilet leak - evidently it needed a new flange. They came back the next day and charged me $994 to replace the flange. The problem was not resolved; the toilet continued to leak and back up into the tub. I called Dial Duron to inform them the problem was not solved and he had the audacity to offer to...read full review

Jan 2024

Dial Duron came to unclog the drainage line for our air conditioner. When tech showed up he told me the overflow sensor needed to be replaced. This seemed strange. I believe that this sensor was functioning properly and caused the unit to shut down when line clogged in order to prevent overflow in the attic. Technician changed the part and then told me that it still didn't work. He then realized that the electrical breaker for the HVAC was tripped and the unit had no power. He turned on the breaker and the new part worked. He stated that regardless of his diagnosis of the original part when the unit had no power, the part still needed to be changed out. I asked for him...read full review

Aug 2023

I would not recommend this company to anyone that is expecting timely, professionally service. I have never been treated so unprofessionally by an office staff in my life. I won't go into all the specifics but just k ow you've been warned and you will not be happy