Recently we had a whole house generator installed at our home. Everyone at Excel electric was very easy to work with and polite. All inspections passed with flying colors. We are very pleased with the end result. Thank you!
February 2024
Recommend Excel for generator service. Prompt, professional, well-trained field tech. Karen in the office & Victor in the field are very good.Excel maintains my 2023 Briggs & Stratton generator that had error codes & stopped exercising. As with other reviews, the visit began by Victor charging a diagnosis fee. He discovered the errors were from a bad part that B&S had recalled and was fully covered for parts & service. Victor reversed my fee before he finished fixing it. B&S paid for it. Victor fixed the problem in 1 visit. Same-day service was terrific.
January 2024
Richard just left my house a little bit ago. While he was outside examining some outside lights, he noticed that that a tree was hitting a transformer causing sparking and smoke. He notified me and told me to call FPL and I got flustered explaining and handed him the phone and he clarified the situation. I then called 911 because of the sparking and got the fire department here. In the meantime my 17 year old dog got out and ran off due to the noise. The fire department found her a block away but she couldn't make the walk all the way home. Richard watched her while I got my car to drive her back.He was a lifesaver today and did above and beyond what he was required... read full review
Recently we had a whole house generator installed at our home. Everyone at Excel electric was very easy to work with and polite. All inspections passed with flying colors. We are very pleased with the end result. Thank you!
Recommend Excel for generator service. Prompt, professional, well-trained field tech. Karen in the office & Victor in the field are very good.Excel maintains my 2023 Briggs & Stratton generator that had error codes & stopped exercising. As with other reviews, the visit began by Victor charging a diagnosis fee. He discovered the errors were from a bad part that B&S had recalled and was fully covered for parts & service. Victor reversed my fee before he finished fixing it. B&S paid for it. Victor fixed the problem in 1 visit. Same-day service was terrific.
Richard just left my house a little bit ago. While he was outside examining some outside lights, he noticed that that a tree was hitting a transformer causing sparking and smoke. He notified me and told me to call FPL and I got flustered explaining and handed him the phone and he clarified the situation. I then called 911 because of the sparking and got the fire department here. In the meantime my 17 year old dog got out and ran off due to the noise. The fire department found her a block away but she couldn't make the walk all the way home. Richard watched her while I got my car to drive her back.He was a lifesaver today and did above and beyond what he was required... read full review