“Kyren from Massey Services, Inc. treated our property for insects inside and outside. We have enlisted the help from several competitors in the past, but none exceeded our expectations as Kyren did. He was extremely knowledgeable, professional, prompt, and courteous, and the bugs are dead! Job well done! We will recommend him to our friends. Thank you, Kyren!“
“Edited to add: Still aggravated that the company is now outsourcing their customer service, which is what apparently started this issue, and I don't get to talk to the super nice people in Port Charlotte. However, a manager called almost immediately to talk to me. He was very nice and worked with me. I might leave 5 stars for my actual technician because we love him but we are looking at buying a new house and transferring our service over. They did a "free" termite inspection but then charged me $25 for a copy of the termite report. When we have been a customer for 10 years! When we do move, we will be finding a new pest control company“
“John was our service tech today for the replacement of our well pump and to make the necessary sprinkler adjustments. John was very efficent in performing all necessary work and informative with answering and questions we had. The system is now running the best It has in years. It is always a pleasure to work with someone that arrives at the appointed hour, and has a good understand of all function of our watering system. We both recommend John very highly and will be calling Shaffer's Irrigation again. Dennis and Beth Bell“