Spider Tech Support

Dec 2023

Expert professional service by Technician. He immediately assessed the problem (on/off switch broken 5 year old Dell laptop) and addressed it with a temporary fix. He ordered the new part specific to my Dell model and in two days the part arrived. He installed it. Took his time making sure I could operate laptop, explained the fix, and gave expert advice going forward: "Don't press the on/off button so hard. It is responsive to a light touch." Technician was extremely professional, knew immediately what to do, explained his work as he proceeded. Expert technical repair and friendly customer service.

Dec 2023

The technician identified the issue with my computer an a matter of minutes. He resolved the problem by installing a new internal battery in less than an hour. This saved me from purchasing a new computer or at a minimum a new hard drive. Excellent service.

May 2022

As a web developer on a working vacation, I didn't know what pro service options were in the area. My laptop needed some fixes, plus a new battery and upgraded hard drive. I was so lucky to find Francisco at GO IT tech... he really knew what he was talking about and what was best for my situation. Great turnaround time and fair prices. Highly recommended.