About National Concrete Polishing
National Concrete Polishing is a professional, full-service flooring company that specializes in concrete grinding, polished concrete floors, epoxy floors, concrete removal and resurfacing, stained concrete floors, and decorative concrete solutions. They handle hundreds of residential, commercial, and industrial polished concrete and epoxy installations yearly. The unique, one-of-a-kind craftsmanship in their work, state-of-the-art equipment, and tooling ensure every job is done above and beyond expectations. Absolute customer satisfaction is their mission, and they strive to provide the best experience from the first call to the end of the job. Customers have praised the company's professional and friendly service, impeccable work, and great pricing. One customer had a positive experience with the company's conflict resolution and commended the professionalism, urgency, and commitment to keeping the customer informed. Another customer was referred to a representative who took the time to explain the available options and was very professional, leading to incredible results that the customer is excited to use again.
This is a copy of my letter of appreciation to Ace Hardware and the national concrete polishing team
Dear Frank and Bill,
It has been an absolute pleasure working with both of you and the entire Ace Hardware team. I would like to formally recognize and commend the way you handled a recent customer service challenge. Without question, this was the best conflict resolution experience I have ever had with any merchant.
The way you both stepped in immediately to resolve an issue caused by one of your trusted vendors demonstrated what true customer service looks like at its very best. Your professionalism, urgency, and commitment to keeping me informed...read full review
I have nothing but good things to say about this company. Firstly I was referred to Danny who took the time to explain and inform me of the options that I had available which was great and was very professional in explaining everything !! The results were incredible and excited to use them again
I had a great experience with this concrete polishing company. Danny came to measure my house and provided excellent advice and presented him self very professionally. The team did a fantastic job transforming my floors into a beautiful, durable surface. Highly recommend for anyone looking for quality concrete polishing!