DebFordTrains

Sep 2024

I was disappointed with the testing facility where I took my professional certification test. I arrived thirty minutes before my scheduled test time, but the proctor did not arrive until the test was scheduled to begin. I have an accent, and the proctor seemed annoyed when I mispronounced something or asked her to repeat a question. This made me feel uncomfortable, and I found it difficult to concentrate. The testing facility itself is small, outdated, and not very comfortable. At one point, the proctor offered me earplugs or headphones. I requested the headphones, but she provided me with a pair of children's headphones that did not block out any noise. I will not be...read full review

Aug 2024

Rude is being nice. I'm a verteran that suffers from PTSD During my first session I had with Ms. Ford she was rather rough toned while teaching me Excel. I explained to her that I suffer from PTSD so please go easy with me.
During my second session today she was very abusive in her tone and contimued to suck on a mint as it rattled against her teeth. After 15 minutes I walked out. Against my better judgement I still paid her the full hourly rate.

Aug 2024

this was one of the most unprofessional experiences that i’ve encountered. myself, along with several other people, showed up 30 minutes prior to our testing time. the proctor showed up right at 9 am (when our test was supposed to start) and wasn’t apologetic about her lateness at all. she went into her office to get the tests ready, only to find out that the internet wasn’t working. instead of being proactive about the issue, she complained about it to everyone and kept coming up with excuses as to why the problem was occurring. she then came into the lobby to tell a man that he was a “ding dong” and she wanted to “slap him upside the head” for calling...read full review