South Florida Sleep Centers

Mar 2023

The worst patient services. They way they handle business is horrible Everything is an excuse. If you fax a request to them... Oh you have wait 72 hours to show in are system and if you the authorization is another 3 to 4 weeks. With all the advance technology that we have now this people are so behind. Anyone can died waiting for them to get things done. Horible!!

Mar 2021

I called them 3 weeks ago to schedule a sleep study after my referring physician faxed them a prescription. First they could not find my Rx. My Doctor resent it and it took 2 days until they could they called me to schedule an appointment at which time I was told I needed to schedule a tenative appointment so they could get insurance authorization. I was also told I could do the study on a Friday. After waiting almost 3 weeks I receved a call that the insurance authorized. I called back right away so I could schedule and was told I did not need insurance authorization and that I could not get a Friday appointment. I am beyond angry that this so called company would lie...read full review

May 2019

do not use this company. they have no customer service and do not seem to care about the patients--only the money. and i think they have questionable billing practices. before i could get a june appointment, i had to give an upfront credit card payment of over $480 even though i had insurance-(and that wound up an overcharge as they had to subsequently refund some of the money). then 6 months later, in the new year, after no other communication over 7 months, out of the blue they sent me a bill for $121 that the insuranance allegedly did not cover, i refused to pay and some "management" guy challenged me to a fight over it. and now 15 months later i get a "final bill" (also with no other communication or other biils in the intervening 15 (fifteen ) months). i call the president who passes me off to the billing supervisor who tells me she was looking thru cases where they want to try and get more money-i explained the time frames and that i refused to pay 15 months ago and never heard back from them and refuse now. maybe their prices are just too darn high! but if they had been just a little customer serviuce oriented and instead of demanding $480 up front (overcharged) and the attitude was more service oriented vs grubby money oriented, things could have worked out differently. do not use- patient service and queestionable ethics in biling. and management that does not caren --there are other sleep centers-