Cano Health - Pines Taft

Jul 2023

Referrals... referrals... referrals no compliancy in this department...they may refer you to doctors not practicing any longer...may refer you to doctors not covered by ur insurance..they may refer you to doctors out of your area...may not respond to several request to make correction.

Apr 2023

Horrible - the worst customer service. I have been in the medical field for a very longgg time and I know the behind the scene care we have received for my father has been nothing but a headache. My father was diagnosed with something no family wishes to go through and they couldn't even get the authorization on time made us wait at the diagnostic center for over an hour to get the authorization. Now he is scheduled to have an important life changing surgery tomorrow and the authorization was not even submitted. They told the specialist it was done, then told the insurance company that the specialist had not sent in the request (it was faxed way in advance) and told ME...read full review

Feb 2023

Do Not go to Cano! They are committing insurance fraud. I went to Cano to have my annual physical done back on dec. 20th. The doctor did absolutely nothing for me! They wrote down my wrong blood pressure and then he told me a story on how he was fired from his last location. Today, I received an email message from my HSA account stating that I am responsible for a bill so I called my insurance company because annuals are covered at 100% and they informed me that the dr’s office billed them for kidney disease. I informed Blue Cross that I do not have any kidney issues and they informed me that they will do a 3 way with them to have the issue corrected. The lady at Cano...read full review