What a terrible office to deal with. They just ignore you and your concerns. If your insurance can be used elsewhere, do it. If they can't handle simple tasks how can they be trusted with your life?
April 2024
The stories are true. Took me 3 messages and 3 weeks to get an appointment (they don’t answer the phone, takes almost a week to return your call). I arrived, filled out paperwork, they took vitals at about 30 minutes in… about an hour later with no movement in the waiting area I left (still 2-3 other people ahead of me from when I got there 90 minutes earlier). I up and left. They called me about 2.5 hours after my scheduled appointment time asking where I was… I said I had to watch my son and left. They said ok, and hung up. No effort to reschedule. I’ll find another in network provider, no worries.
January 2024
Waited 3 hours to see the doctor in an over crowded office. I only stayed because I was leaving the country and wanted to know my test results before I left. Some patients had to sit in the corridor outside. Very bad scheduling. First appointment I waited over an hour and was told the doctor was still not there. I left.
What a terrible office to deal with. They just ignore you and your concerns. If your insurance can be used elsewhere, do it. If they can't handle simple tasks how can they be trusted with your life?
The stories are true. Took me 3 messages and 3 weeks to get an appointment (they don’t answer the phone, takes almost a week to return your call). I arrived, filled out paperwork, they took vitals at about 30 minutes in… about an hour later with no movement in the waiting area I left (still 2-3 other people ahead of me from when I got there 90 minutes earlier). I up and left. They called me about 2.5 hours after my scheduled appointment time asking where I was… I said I had to watch my son and left. They said ok, and hung up. No effort to reschedule. I’ll find another in network provider, no worries.
Waited 3 hours to see the doctor in an over crowded office. I only stayed because I was leaving the country and wanted to know my test results before I left. Some patients had to sit in the corridor outside. Very bad scheduling. First appointment I waited over an hour and was told the doctor was still not there. I left.