Justin was friendly and a seasoned professional. He performed a thorough inspection of my system, that died on one of the hottest days of the season, provided lots of photos and he walked me through everything he found, good and not so good. Justin never tried to upsell me, he just shared what the issues were and the various options for rectifying them. The system was passed its life cycle so I had the system replaced. Not gonna lie, it was a financial kick in the gut, but it is a much more efficient system that will result in lower cooling costs and will pay for itself over the years. If the installers are as skilled as Justin, I know I am in great hands.
May 2024
Anthony was great! He explained everything before he did anything, letting me know the processes. After his analysis, he came to me and explained everything he had found, and why they were issues. He didn't have all of the parts needed to fix my issue and had to wait for a coworker to bring the needed part. Instead of just standing around, he actually came back to me to explain my costs and options while waiting for the part as to not eat up company time 'just waiting'. He's an asset to your company!
September 2024
Tavon and his team installed an entirely new system, inside and out, in just over four hours. The house already feels incredibly cool. Glad we chose a Bosch system and Sunrise for the job.
Justin was friendly and a seasoned professional. He performed a thorough inspection of my system, that died on one of the hottest days of the season, provided lots of photos and he walked me through everything he found, good and not so good. Justin never tried to upsell me, he just shared what the issues were and the various options for rectifying them. The system was passed its life cycle so I had the system replaced. Not gonna lie, it was a financial kick in the gut, but it is a much more efficient system that will result in lower cooling costs and will pay for itself over the years. If the installers are as skilled as Justin, I know I am in great hands.
Anthony was great! He explained everything before he did anything, letting me know the processes. After his analysis, he came to me and explained everything he had found, and why they were issues. He didn't have all of the parts needed to fix my issue and had to wait for a coworker to bring the needed part. Instead of just standing around, he actually came back to me to explain my costs and options while waiting for the part as to not eat up company time 'just waiting'. He's an asset to your company!
Tavon and his team installed an entirely new system, inside and out, in just over four hours. The house already feels incredibly cool. Glad we chose a Bosch system and Sunrise for the job.