We have had our AC/Heat serviced with Platt for several years and they always provide excellent service . I know they have been really busy with Hurricane Milton , but when my AC thermostat broke , they came out the very next morning. My technician was Dalton. He was polite and extremely competent. He was able to install my new smart thermostat and help me get on line (I don't have the highest tech skills lol). My house is cool and I am a very happy and appreciative customer.
April 2024
My daughter’s central AC stopped working in her half of our duplex on a Friday . She called Platt’s and Rob came out first thing Sunday morning! He repaired her air handler blower and the AC is back on again. Amazing service by Rob and at a reasonable price. He went above and beyond to fix the blower mount, when I’m sure most other companies (and I know from experience) would not have taken the time. I will definitely recommend this company and have already told Rob that I will call them for future maintenance and service of our 2 other units and other family members home’s service. First time using Platt’s, but not the last.Roger Cohen, Sr and Daughter (Heather... read full review
September 2023
We just purchased a new home in Melbourne. We couldn’t get the air-conditioning to work and we were quite sure it was a thermostat issue. Beth coordinated with my daughter, immediately sent Randy out and the issue was resolved in less than 10 min. Super friendly and helpful.Service: Thermostat repair
We have had our AC/Heat serviced with Platt for several years and they always provide excellent service . I know they have been really busy with Hurricane Milton , but when my AC thermostat broke , they came out the very next morning. My technician was Dalton. He was polite and extremely competent. He was able to install my new smart thermostat and help me get on line (I don't have the highest tech skills lol). My house is cool and I am a very happy and appreciative customer.
My daughter’s central AC stopped working in her half of our duplex on a Friday . She called Platt’s and Rob came out first thing Sunday morning! He repaired her air handler blower and the AC is back on again. Amazing service by Rob and at a reasonable price. He went above and beyond to fix the blower mount, when I’m sure most other companies (and I know from experience) would not have taken the time. I will definitely recommend this company and have already told Rob that I will call them for future maintenance and service of our 2 other units and other family members home’s service. First time using Platt’s, but not the last.Roger Cohen, Sr and Daughter (Heather... read full review
We just purchased a new home in Melbourne. We couldn’t get the air-conditioning to work and we were quite sure it was a thermostat issue. Beth coordinated with my daughter, immediately sent Randy out and the issue was resolved in less than 10 min. Super friendly and helpful.Service: Thermostat repair