Express Urgent Care of Palatka

Express Urgent Care of Palatka provides a generally positive experience for patients, highlighted by friendly and caring staff. Visitors are welcomed warmly at the front desk, where they meet attentive personnel. Medical assistants, such as Karen, efficiently take vitals and prepare patients for the nurse practitioner. Angelyn, the nurse practitioner, is noted for her kindness and thoroughness, taking the time to explain procedures and follow up on results, demonstrating genuine care for her patients. However, some reviews mention concerns about wait times for tests and a lack of professionalism from certain staff members. One nurse, Kadaja, received criticism for not introducing herself and appearing unkempt. Despite these issues, many patients express gratitude for the overall care they receive, particularly from Angelyn, who actively follows up with test results and prescriptions. In summary, Express Urgent Care of Palatka is recognized for its compassionate staff and effective care, while also noting areas for improvement in service delivery.