Waldorf Astoria Spa Orlando

We have stayed at this location many times over the last 10 years. It never fails to be amazing. Everyone, from the restaurant and bar staff, to the front desk spa and valet , are on point. Professional, accommodating and eager to please. Just an example, I called ahead for a spa service on our last visit and couldn’t get a hold of the spa. Somehow, I got connected to the concierge. She not only listened to my request, gave me the normal spa hours to call and then followed up with a return call a half hour later to tell me that the spa had had to close early that day, for some particular reason and told me there was availability for the service and day I was inquiring... read full review

Absolutely phenomenal. I don't think the pictures do it justice. A truly luxurious experience. One of my favorite things was that they have hair brushes, makeup remover, hairdryers, etc. for when you finish at the spa. Cynthia did an amazing job!

Tomoko, the female massage therapist, is excellent and gave me a thoughtful massage that deeply considered the needs of my body. I highly recommend her!The facial was serviceable and inferior to the ones I can get at the Four Seasons or the Ritz in Orlando.The facility is disappointing. Lots of confusing unmarked doors. A minimal waiting area that doesn’t allow for couples to wait together. No outdoor space or lounging area. This spa is very good but fails to keep up with its brand competitors, Four Seasons and Ritz Carlton.