Total Solution Industries, Inc

Mar 2024

Ramon was our savior!! Took the time to fully understand the ongoing issue ( showers not draining properly). troubleshooted each area to determine root cause and got the job done. Actually took the time to explain how everything ‘works’ and also showed me how to confirm that water/plumbing is draining properly all the way to the outside/main drain. Educating the customer and listening to the us goes such a long way!! He was the 3rd Plumber to come out and finally we got someone who knows what they’re doing?❤️???

Feb 2024

Ramon came out today to help fix the issue we’re having with our water heater. He was very professional and knowledgeable! He talked me through everything he was doing to be sure I was aware of the issue. He stayed to make sure the issue was fixed and I was satisfied before leaving. I had 4 different people come out for the same issue and Ramon was the only one who actually listened and cared to get the job done right!! Thank you, you’re awesome.

Feb 2024

Ramon and another tech came out to my property to assess damages from what appeared to be plumbing. They were very kind and they went ABOVE AND BEYOND any other plumber(s) who came out to look at the situation. After extensive searching, they eventually ruled out a plumbling issue, althewhile keeping me posted on exactly what they were doing and why. Once they were done they informed me of what they were going to do and what the next steps would be for me. They were very professional and their customer service was superior. They were so considerate to even clean behind themselves. You rarely see that from any serviceman. Great job and looking forward to doing business...read full review