About Real Brick Pavers, Inc
Real Brick Pavers, Inc. is a well-established company with 21 years of experience and over 300 five-star reviews on Homeadvisor. They offer 18 months of financing with no interest fees and prioritize professionalism and customer satisfaction. Most clients appreciate the company’s flexible scheduling, which accommodates their busy lifestyles. While many customers express satisfaction with the service and professionalism of the crew, some have reported issues with communication after the initial stages of the project. One customer noted a lack of follow-up and incomplete cleanup after the job was done, which led to frustration. However, the company did eventually address these concerns, showing a willingness to resolve issues. In contrast, other customers highlight the outstanding customer service from the very first call to project completion. They commend the timely execution of projects and the quality of the work, particularly the stunning brick colors recommended by the staff. Overall, Real Brick Pavers, Inc. is often recommended for their quality service, with some reservations regarding post-project communication.
**Highly Disappointed!** This is our second time using Real Brick Pavers. We had a great experience a year ago, which is why we chose them again for our next project. Initially, they were very attentive and got everything moving quickly, even calling for payment. However, after that, communication ceased entirely; they stopped returning calls, texts, or messages--nothing. They left a large pile of dirt in front of our house, blocking our driveway, along with a lot of trash. We were told they would come the next day to pick everything up. While they did show up the following day and removed the leftover sand, after that, they went silent again. This lack of professionalism at the end of the project is very disappointing, especially since they failed to complete the task they were hired to do fully. ***Update*** The company finally reached out stating they would have someone come and clean up the mess. This took place after I had to hire another company from the outside to come pick up the large/heavy extra bricks left behind, they did show up during the day and fully cleaned the remaining debris.
The owner of the company has been very professional, kind and helpful from day one. The crew completed the job in a timely and professional manner. Those guys are the best. I highly recommenced them. I don’t normally take the time to write reviews so this speaks volume.
I am extremely happy with the service provided by this company.
Customer service was outstanding from the minute I called for the first time all way down until project completion. They even followed up a few days later to check if we were happy with the service provided.
I had my entire drive way done in our hose in Doctor Phillips Orlando.
The brick color suggested by Adriana was stunning. Job was done on time and with minimum dust. I would definitely recommend REAL BRICK PAVERS to all my friends.