Gabriel was amazing—kind, understanding, and knowledgeable. His expertise and approach were truly appreciated. However, my experience was marred by some initial scheduling issues. The first technician sent to my unit went to the wrong address and left the complex without returning, despite being instructed to do so. I had to call to get an update and eventually, a third technician was assigned to my appointment. This caused some delays and added confusion to the process. I would have given a full 5 stars if not for these issues, but Gabriel's excellent service is definitely worth recognizing.
September 2024
We had service for the AC with Frank Gay residential services, and our technician was Alex Picard. Alex was very knowledgeable, friendly, explained what was wrong and what he was doing to fix it, as well as why it was happening. Alex was also very respectful of our property. I would highly recommend Alex from Frank Gay.
September 2024
Very nice young man came out. He was very knowledgeable didn't even take 15 mins to let me know what the problem was after asking what was going on.He did show up earlier than the appointment I made so I got woke up early.
Gabriel was amazing—kind, understanding, and knowledgeable. His expertise and approach were truly appreciated. However, my experience was marred by some initial scheduling issues. The first technician sent to my unit went to the wrong address and left the complex without returning, despite being instructed to do so. I had to call to get an update and eventually, a third technician was assigned to my appointment. This caused some delays and added confusion to the process. I would have given a full 5 stars if not for these issues, but Gabriel's excellent service is definitely worth recognizing.
We had service for the AC with Frank Gay residential services, and our technician was Alex Picard. Alex was very knowledgeable, friendly, explained what was wrong and what he was doing to fix it, as well as why it was happening. Alex was also very respectful of our property. I would highly recommend Alex from Frank Gay.
Very nice young man came out. He was very knowledgeable didn't even take 15 mins to let me know what the problem was after asking what was going on.He did show up earlier than the appointment I made so I got woke up early.