Ok, first, I usually don't write a mixed review for a company we're still with but apparently they merged w/Tru-Green but I never got their letter announcing the change. Always Green was the best!!! However, someone from their office called yesterday to schedule at home pest control (the tech NEVER showed up btw smdh), claimed she left me a voicemail, which she never did, & because we had a LOT of trouble w/T-Mobile back in May I called back & got a snarky, sarcastic reply from her. She said "I made a mistake, is that ok"? It took me FIVE minutes to explain what happened w/T-Mobile back in May smdh! She finally said, Oh, my, that's understandable,... read full review
July 2022
The technicians at this company are top-notch. (Specifically Bill and Andrew.) Reading other reviews, I get the feeling that this company really works to hire competent technicians. In my experience, this really shows.Originally there was quite a bit of confusion in the office as to what I requested, but the office did work to clarify the issue and there have been no problems since.I mostly use Always Green as a preventative for bugs (inside), but they have also assisted me with ant hills/issues. When I acquired the property, there were major issues in the yard with ants. Always Green helped me get the issue under control immediately. I once had small roaches in my shower,... read full review
January 2022
Great check-up service call by Al just now. Friendly, clear, competent. Great customer service! If I were hiring someone to train my employees to be great customer service reps for my company, I'd love to have Al. (Don't worry, I'm not. :) ) Always thankful for the great service from Always Green -- our lawn is the envy of our neighbors!Service: Weed control
Ok, first, I usually don't write a mixed review for a company we're still with but apparently they merged w/Tru-Green but I never got their letter announcing the change. Always Green was the best!!! However, someone from their office called yesterday to schedule at home pest control (the tech NEVER showed up btw smdh), claimed she left me a voicemail, which she never did, & because we had a LOT of trouble w/T-Mobile back in May I called back & got a snarky, sarcastic reply from her. She said "I made a mistake, is that ok"? It took me FIVE minutes to explain what happened w/T-Mobile back in May smdh! She finally said, Oh, my, that's understandable,... read full review
The technicians at this company are top-notch. (Specifically Bill and Andrew.) Reading other reviews, I get the feeling that this company really works to hire competent technicians. In my experience, this really shows.Originally there was quite a bit of confusion in the office as to what I requested, but the office did work to clarify the issue and there have been no problems since.I mostly use Always Green as a preventative for bugs (inside), but they have also assisted me with ant hills/issues. When I acquired the property, there were major issues in the yard with ants. Always Green helped me get the issue under control immediately. I once had small roaches in my shower,... read full review
Great check-up service call by Al just now. Friendly, clear, competent. Great customer service! If I were hiring someone to train my employees to be great customer service reps for my company, I'd love to have Al. (Don't worry, I'm not. :) ) Always thankful for the great service from Always Green -- our lawn is the envy of our neighbors!Service: Weed control