Hair Cuttery

Hair Cuttery is a well-known full-service hair salon chain, recognized for its broad range of services and commitment to customer satisfaction. With numerous locations across the East Coast and Midwest, it offers haircuts, color, styling, and blowouts for women, men, and children. Both appointments and walk-ins are welcome, and customers can easily book their visits through the HC APP, the salon's website, or by phone. The salon also sells a variety of professional hair care products. Many customers have had positive experiences at Hair Cuttery, praising the skills of the stylists. For instance, one reviewer highlighted Caitlin's quick service and her ability to ensure that the haircut matched customer expectations perfectly. Another customer, who typically visited a different salon, was impressed by Erin's kindness and attentiveness. Erin not only provided a beautiful haircut but also engaged in enjoyable conversation and offered helpful hair care tips, leaving the customer feeling refreshed and beautiful after their visit. However, experiences can vary. One customer had a challenging experience with hair color and cut. Initially excited about a balayage and a long layered bob, they ended up with a color much darker than expected and a shorter cut than requested. Despite the disappointment, the customer later received a call from Summer, who took the initiative to correct the color, resulting in a more natural ash blonde. This proactive response from the salon helped improve the customer's overall satisfaction, leading them to adjust their initial rating from one star to four. In summary, Hair Cuttery is dedicated to providing quality services with a focus on customer experience. While most reviews are positive and emphasize the talent and friendliness of the stylists, there are instances where customers faced challenges. The salon's willingness to address concerns reflects a commitment to customer care, enhancing the overall reputation of Hair Cuttery.