Deepest gratitude to all the staff of Pet Paradise Gainesville Fl for the exceptional and compassionate services caring for the Fabulous Five Carroll Doodles. From initial contact to schedule boarding dates to discharge I am profoundly impressed by the professionalism and animal care expertise. Because of the integrity and commitment to excellent customer services, animal and human, I can travel and rest. I applaud and congratulate the team, the managers and the organization.
December 2022
The front desk supervisor and manager both who refused to give their names over the phone, are hostile, rude and will talk over you and bully you. If I were in person and spoken to this way I would not feel safe and I have multiple combat deployments in Afghanistan. The original issue is that they changed rates after I had made a reservation for my dogs and never told us that our bill doubled since the estimate until 20min from close of business the day before our reservation and the refund policy requires cancellation 7 days in advance. They essentially strong armed $200 from me, they outright laughed when I asked about a veteran discount. Ultimately I couldn't... read full review
August 2022
This place is a good place to leave your dog or cat for an extended stay. I only wish it was on the other side of town by the airport or something instead of way out there near Archer. This place is clean, professional and safe.
Deepest gratitude to all the staff of Pet Paradise Gainesville Fl for the exceptional and compassionate services caring for the Fabulous Five Carroll Doodles. From initial contact to schedule boarding dates to discharge I am profoundly impressed by the professionalism and animal care expertise. Because of the integrity and commitment to excellent customer services, animal and human, I can travel and rest. I applaud and congratulate the team, the managers and the organization.
The front desk supervisor and manager both who refused to give their names over the phone, are hostile, rude and will talk over you and bully you. If I were in person and spoken to this way I would not feel safe and I have multiple combat deployments in Afghanistan. The original issue is that they changed rates after I had made a reservation for my dogs and never told us that our bill doubled since the estimate until 20min from close of business the day before our reservation and the refund policy requires cancellation 7 days in advance. They essentially strong armed $200 from me, they outright laughed when I asked about a veteran discount. Ultimately I couldn't... read full review
This place is a good place to leave your dog or cat for an extended stay. I only wish it was on the other side of town by the airport or something instead of way out there near Archer. This place is clean, professional and safe.