Reviews for Premier Global Vanlines
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 9AM - 5PM
Sunday: Closed
Ratings
Google: 1.7/5 BBB: FPremier Global Vanlines
4497 25th Ave SW, Naples
Directions Call Suggest an Edit
Stay away, stay far away. They are brokers who hand off your business to very shady companies. Then, when you get cheated by the company that they stick stuck with, they say it is out of their hands and won't help. Total rip off. Word of advice, don't sign up with any moving company who gives you a quote over the phone. they have to come and actually see everything that you are moving to give you an accurate quote. They lowballed me over the phone and then once the movers had everything loaded they told me it was twice as much as the quote. But now everything is one the truck, so what can you do? Then, I find out that the truck isn't the one that will deliver to my new...read full review
Stay away, stay far away. They are brokers who hand off your business to very shady companies. Then, when you get cheated by the company that they stick stuck with, they say it is out of their hands and won't help. Total rip off. Word of advice, don't sign up with any moving company who gives you a quote over the phone. they have to come and actually see everything that you are moving to give you an accurate quote. They lowballed me over the phone and then once the movers had everything loaded they told me it was twice as much as the quote. But now everything is one the truck, so what can you do? Then, I find out that the truck isn't the one that will deliver to my new house (different state). I was promised a specific delivery date. When that date came and went, I was told that if I wanted my belongings it would cost me even more money! Twelve days after we paid the "ransom" the truck arrived with only the driver. No one else to help unload, even though the contract said they would provide three qualified movers. Fortunately, our neighbors helped us unload the truck. We filed a claim with CSI and agreed on a settlement, but after two months of not receiving the settlement check, I was told that they just arrive at the amount, but the moving company has to pay it. What a joke. They were the crooks in the first place, they won't pay the claim! It will cost more that the claim is worth to sue them, which is what they count one. What a nightmare!
They gave me a great rate over the phone but I had to put a $1,800.00+ deposit to hold the price. Later I found out how corrupt the company is & told them I need to cancel. I requested my money back via phone a minimum of 20 times over the course of a year and they wouldn't respond.They use an answering company & if you Google their address, it's a crazy run down house. Scammers!