Dr. Wen is very professional and caring. She provides great guidance and is very helpful. When you call Frantz EyeCare there is a recorded message from Dr. Frantz and a staff member answers the phone. My experiences at this office have been exceptional!
February 2024
Everything was great - No long waiting time; Friendly & very professional staff; No surprise charges; Testing in very thorough; Test findings and results are very well explained so that the patient has a reasonable chance to evaluate and how to proceed; Eye drops prescribed present better results.
April 2024
Wonderful experience from start to finish!I was greeted at the door by a very outgoing and friendly woman in the eyeglass department, then checked in by a kind and knowledgeable receptionist, and I only waited a few minutes before I was called in by a very professional and efficient technician who did my preliminary exams.I was then asked to wait for just a few minutes more before seeing Dr. Yontz, who is absolutely wonderful. She is confident and professional, but also very personable and friendly, and she explained things to me in a clear and concise manner without sounding the least bit condescending or patronizing, which was so refreshing. Her assistant, Sam?, was... read full review
Dr. Wen is very professional and caring. She provides great guidance and is very helpful. When you call Frantz EyeCare there is a recorded message from Dr. Frantz and a staff member answers the phone. My experiences at this office have been exceptional!
Everything was great - No long waiting time; Friendly & very professional staff; No surprise charges; Testing in very thorough; Test findings and results are very well explained so that the patient has a reasonable chance to evaluate and how to proceed; Eye drops prescribed present better results.
Wonderful experience from start to finish!I was greeted at the door by a very outgoing and friendly woman in the eyeglass department, then checked in by a kind and knowledgeable receptionist, and I only waited a few minutes before I was called in by a very professional and efficient technician who did my preliminary exams.I was then asked to wait for just a few minutes more before seeing Dr. Yontz, who is absolutely wonderful. She is confident and professional, but also very personable and friendly, and she explained things to me in a clear and concise manner without sounding the least bit condescending or patronizing, which was so refreshing. Her assistant, Sam?, was... read full review