Canty John F DVM

Dec 2023

I moved to this area from Miami Beach recently had the most amazing vet in Miami (coconut grove) family owned priced very reasonable for Miami I was going to my vet in Miami for over 11 years then we moved to Jax & my mini dachshund was bit by a snake we didn't have a vet yet it was on Memorial Day could not find a vet anywhere in Jax that was opened so unfortunately she passed so I just got a new puppy I took her to Russell road & it was like the twilight zone expensive as hell & im from Miami one of the most expensive cities in the United States & middleburg was more expensive. my puppy was only 9 weeks weighed 2lbs & they continued to tell me she needed 3 sets of shots within a 2 week time frame that to me is a red flag since my puppy was so tiny & when I questioned the vet omg she got so defensive basically telling me if I didn't trust her to leave she was so disrespectful toward me after I had already spent 400.00 on shots wtf?! I do not trust this place or the vets at all

Nov 2023

I called to ask questions regarding putting my 14 yr old dog down, when she broke down the cost I thought l heard her wrong when she said $150 more if I wanted to be with the dog at the time he passed . I asked her again " So you're telling me if I want to be with my dog during his passing you're going to charge and extra $150?" and she said yes there is a charge for that . To me that makes me wonder why they don't want you there. Very disturbing!!! I ended up going to Maverick's and it was a very peaceful process for my boy . Would not recommend this place to anyone .

Jan 2023

Well, I can overlook the unfriendly staff, but when the actual care of my dogs starts to suffer, I have to draw a line. I starting bringing my dogs here 6 months ago, shortly after moving to the area. Their prescription prices are considerably higher than online pharmacies, so I order online. Every single time (3 instances), they failed to fax back authorizations, and blamed the pharmacy that only gets paid if they fill a prescription. Every time, 7-10 days pass, and multiple phone calls are made to them to get things squared away. Today, after 2 calls last week they said they did in fact authorize medication for my 14 year old dog. When I told them I used the last pill today and needed a small supply until the online order went through, they said I had to bring the 14 year old dog in for an exam. It's been less than 6 months from his last exam. He even stayed overnight for IV fluids. So for over a week, including today with the first person at the clinic I spoke to, they said the pharmacy was sent refill authorization, and any delay was there fault. Then Will, the office manager was put on the line and said no refill without an exam. My dog is now OUT of medication and I have to scramble. It is not an option to go back to this terrible Vet again. I've been there about 6 times in 6 months and never felt good about this Vet. My instincts were correct. STAY AWAY!!!