Vet Wellcare Vaccinations Clinic at Pet Supermarket

Sep 2023

I've only ever had good experiences coming to this store and I've been coming here for the past 10+ years. I grew up coming to this pet supermarket with rabbits, birds, and turtles, to which they've always been super helpful with food and other miscellaneous equipment for. Four years ago in 2019 I got a dog, which is obviously more involved, nothing about the place has changed and they've always been so friendly with me and my dog. I will say although it is a smaller store, and you're not familiar with the products they have, don't be surprised if they don't have it. PSA: the world doesn't revolve around you and your animal, sorry. People who have something bad to say about this place probably had a once in a blue moon bad experience or are probably straight up Karen's.

Jul 2020

Have had really epic customer service experience from these folks literally every time we've been in, but today put them over the top. We came in looking for a few different things. I wandered off to look at aquarium plants, hardware, water test kits, water conditioner, etc., while my wife went to pick out a new collar and grab a 22 lb. bag of Blue Basics Duck & Potato for our retriever (pro tip: great food for any dog, but especially one with a sensitive stomach). Manny saw me browsing the tanks and immediately asked if I needed help. The guy was beyond friendly right off the bat. Could tell he was smiling even through his mask (yeah, if you get COVID, it won't be here. They don't play around.) We chatted while he pulled and professionally packaged my plants. Not surprised at all that the guy keeps his own tanks at home, including a big saltwater setup. I'm a horticulturist. I work with plants for a living. Realized fast that I didn't need to ask Manny to pull specific plants for me. The guy was doing the same thing I do. Whatever I have on the sales floor, I'm going to pull you the stockiest, fullest plants. Going to pull what I'd pull for myself. He bagged them SO carefully to minimize damage in transit. Efficient. Friendly. Knowledgeable. I'd totally trust this guy to pull an order if it were curbside pickup or even shipped. You can tell this isn't just a nine to five and a paycheck at the end of the week for him. The guy is passionate. We finally got up to the register. I'd already asked Manny for the name of the store manager. Laysus (hope I spelled it right) was working the point of sale right alongside her people. I have a lot of respect for that. You can't lead by example if you don't have boots on the ground. Having met her, I can see why the team at this store delivers such an unbelievable customer service experience. The cashier who checked us out, Lindzy...man, where to start with her. There are all kinds of things you can teach people, but positive attitude and work ethic aren't among them. And man, was she quick! Gal knows her POS. Half a day later, when I tried to call the store to spell Laysus' name correctly, I was on hold for 20-30 seconds, had an epic experience, asked for her name...still Lindzy! We spent ~$160 today. Going to be a lot more once I start ramping up paludarium builds. Great to have such a friendly, reliable place just across the street. TLDR: Way friendly, highly efficient, highly recommended. 10/10. Haven't dealt with a single subpar person once in almost two years.

Mar 2019

Dog decided to break his leash while running after a squirrel so on my way back from the Keys, I stopped to run a few errands and his new setup is thanks to them. I grabbed treats and dog food while I was here and the endless variety of options was definitely a great option when deciding to spoil your pup. Since he protects his mother, Junior earned his chicken liver treats and I was able to score them in a jiffy. Clean store with plenty of parking and close to Exit 16 from the Turnpike, it's got a whole shopping center full of stuff we all need. I ended up buying some vitamins, eucalyptus soap, and a fresh flea collar because I don't want him being murky. Thanks to this spot, I got a few deals on random items and was able to buy plenty of supplies without spending too much money. They have a rewards program for the frequent visitors with incentives on future purchases.